Integrated Customer Services Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
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Job Description:
A company is looking for an ICS Supervisor.
Key Responsibilities
Ensure the Integrated Customer Service team meets deliverables
through coaching and mentoring
Manage escalations and provide final support for the ICS team and
customers
Monitor staff performance, conduct quality assurance activities,
and guide professional development
Required Qualifications
4+ years of experience in customer service and/or data entry
Proficient in Microsoft Office applications
Strong organizational skills with a resourceful and energetic
approach
Ability to work flexible hours and in a fast-paced team
environment
Bilingual in English/Spanish is a plus
Keywords: VirtualVocations, Yucaipa , Integrated Customer Services Supervisor, Hospitality & Tourism , Vista, California
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