[Apply Now] Customer Success Technical Specialist - Data Security
Company: IBM
Location: Costa Mesa
Posted on: July 6, 2025
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Job Description:
As a Customer Success Manager - Account Specialist, your mission
is to collaboratively lead the way for the deployment and adoption
of IBM's solutions within large, complex accounts. Highly
organized, with a natural flare for spotting growth opportunities,
you'll identify and secure projects, whilst orchestrating the
necessary resources for their successful deployment. Excellent
onboarding and an industry leading learning culture will set you up
for positive impact and success, whilst ongoing development will
advance your career through an upward trajectory. Our sales
environment is collaborative and experiential. Part of a team,
you'll be surrounded by bright minds and keen co-creators - always
willing to help and be helped - as you apply passion to work that
will have a positive impact to the world around us. With deep
business knowledge and technical skills, Customer Success Account
Specialists are trusted advisors. Credible and respected
confidantes who clients depend on to ensure their Enterprise
License Agreements and Cloud deployments are fully adopted, and
driving the business value they were invested in to achieve. A
natural at inspiring, influencing and motivating others, you'll
work closely with colleagues and customers to identify compelling
business use cases for expansion projects that lead to further
investment. Once bought into, you will build technically viable
deployment roadmaps for the near- to long-term, collaborating with
stakeholders to maximize their software licensing adoption and
deliver exceptional value. We're committed to success. In this
role, your achievements will drive your career, team, and clients
to thrive. A typical day may involve: * Client Software Adoption
Expertise: Becoming a trusted expert in client software adoption. *
C-Suite Relationship Building: Building relationships with C-Suite
stakeholders. * Value-Centric Workshops: Leading workshops and
creating value models. * Comprehensive Client Support: Advising and
supporting clients throughout the software lifecycle.
Keywords: IBM, Yucaipa , [Apply Now] Customer Success Technical Specialist - Data Security, IT / Software / Systems , Costa Mesa, California
