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Customer Service Rep/Receptionist

Company: Kinetic Personnel Group
Location: Yucaipa
Posted on: October 17, 2020

Job Description:

We are Kinetic Personnel Group As our name implies, we are dedicated to keeping your career in motion by connecting exceptional candidates with great companies. We work with companies across a variety of industries both, locally and nationwide to keep their businesses moving forward. Our customers are established Organizations; large and small; in the private, public, and municipalities sectors. We partner with them to staff for a broad range of positions and across various functionalities, such as: Accounting/Finance Information Technology Sales/ Customer Service Engineering Disciplines Manufacturing Administration Logistics Benefits offered by Kinetic Personnel Group: Medical, Dental, Vision, Sick Pay, Longevity Pay, and Holiday Pay Interacts with customers to provide support, estimates, availability, pricing and order status. Collaborates with other departments to provide information to the customer. Prepares customer quotes and orders and resolves customer issues. Key advocate for customer within the organization with primary focus on ensuring customer requirements are communicated, visible, and ultimately fulfilled. Job Requirements: Experienced level position able to handle more complex quote and order activity, effectively and clearly communicate customer requirements and direct action through Basecamp, provide accurate order status information to customer contacts, problem solve, expedite and influence outcomes with internal teams to aid in meeting customer requirements. Manufacturing background Administrative experience Knowledge ad Abilities Knowledge of administrative procedures. Manages files and electronic records. Persistent and assertive nature conducive to tracking and seeing projects and orders through to completion. Competence in Microsoft Excel, Word, Outlook, and Epicor ERP. Able to work in a team with co-workers to resolve work issues, interpret instructions both written and oral. Able to communicate effectively in English. Education and Experience

Keywords: Kinetic Personnel Group, Yucaipa , Customer Service Rep/Receptionist, Other , Yucaipa, California

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